Altro Floors & Autoglym

Founded in 1919 Altro is a third generation family owned UK business specialising in the manufacture and supply of commercial flooring and wall cladding products. The headquarters and the manufacturing facility for safety flooring materials is located in Letchworth Garden City, Hertfordshire. Altro also have two other sites in the UK; Altro Walls in Lowestoft, Altro Resins in Dorset as well as Design Studios in London and Manchester.

Customer Service Excellence
Altro’s ‘Voice of the Customer’ programme which has been running since 2008, acts as a conduit for highlighting global customer ‘insights’ from all aspects of the supply chain and these are shared right across the company. These insights are gathered from day to day customer interaction and also from the numerous visits to Altro’s manufacturing facilities by their customers from all over the world. Such feedback, not only allows realistic improvements to be made to product and service offerings, but it also enhances relationships with customers  whilst integrating them into the business and into the decision making process.

Innovation and R&D
Altro has always been an innovative company, inventing both Safety Flooring and Wall Cladding.  To ensure they continue to develop product ranges in a consistent and structured manner, they have a detailed development plan covering the next five years and a long term development plan stretching beyond this.  Many of these projects are driven by customer requirements highlighted through their ‘Voice of the Customer’ programme and through advanced interview and observation techniques.  Other  projects are driven largely by a desire to continuously improve the Sustainability of the business and the need to respond to changing legislation in their global markets. Altro works in partnership  with a number of stakeholders on these developments.  These include suppliers and industry partners and a range of University and Research organisations enabling access to the most recent developments.  At various stages of the process, they involve customers, seeking their  feedback on the direction of their current projects.

Lean Manufacturing
Lean tools and techniques have enabled Altro to reduce costs and improve productivity. Visual management and workplace organisation are all excellent. On the site tour you will see first hand how these tools and techniques have been used.

Creating a Great Place to Work
Altro believes that its people are its major differentiator to the competition and their Core Values of “Valuing our Customer, Valuing Each Other” are lived throughout the organisation. Testament to their culture of openness, honesty, respect and support for each other is their achievement of the Sunday Times ‘Top 100 Best Companies to Work For’ award 9 times. On the visit, you will hear how the Company has created and maintains the core values of loyalty, teamwork and employee engagement

Visit in 60 seconds / Awards

Sunday Times Best Company to work for 9 times…Lean Manufacturing…Customer Service…Flexible working…Sustainability…Innovation…Research & Development…Manufacturing Excellence Award Winner

Visit agenda

10.00 Arrival & Welcome
10.15 Overview of Altro Floors
10.30 Customer Service Excellence
Lean Manufacturing
Innovation and R&D
12.00 Lunch
12.30 Site Tour Altro & Autoglym
13.30 Creating a great place to work
Culture
14.30 Review & Questions
15.00 Close & Depart

BAE Systems

BAE Systems in Rochester, Kent is home to the organisations Electronic Systems Division. This site has been designing, manufacturing and supporting aerospace and avionics products for more than 70 years. Electronic Systems spans the commercial and defence electronics markets with a broad portfolio of missioncritical electronic systems, including flight and engine controls, electronic warfare and night vision systems; surveillance and reconnaissance sensors; secure networked communications equipment, and power and energy management systems. Their customers include the US and UK Defence Forces as well as an increasingly broad spectrum of commercial clients both in the UK and around the world.

Lean Manufacturing
__________________

BAE’s lean transformation has embraced many of the lean six sigma concepts, tools and behaviours. On the visit they will share with visitors their journey which has enabled them to transform how they operate, reduce costs and waste.

Design for Manufacture (DFM) Prototyping & 3D Printing
_________________________________________________

DFM and the use of 3D printing has allowed BAE Systems to reduce their New Product Development time down by 50%. This visit will provide an overview of the DFM process and also their approach to prototyping and 3D printing.

Culture of Change, BIT and the Shingo Journey
_________________________________________

Just over five years ago, the site recognise that for it to survive it needed to change its employees mindsets. This led to a focus on the culture and a commitment to innovation and best practice which has culminated in the application for the Shingo Prize — The Shingo Prize is generally accepted as the world’s leading award for Operational Excellence.

Visit in 60 seconds / Awards

Lean tools & techniques…World class manufacturing…DFM Prototyping…Supply chain management and integration…Company culture…3D Printing

Teledyne e2v

Teledyne e2v’s innovations have led to breakthroughs in healthcare, life science, space, transportation, defence and security and industrial markets. Founded in 1947, this customer focused organisation has developed technology for many applications, from discovering earth-like planets to powering cancer treatments.

Their primary product ranges are RF Power solutions, Imaging Solutions and Semiconductor solutions for aerospace and defence programmes. Teledyne e2v employ over 1600 people globally and are headquartered in Chelmsford, Essex.

On this visit to Chelmsford, Teledyne e2v will share with visitors their Continuous Improvement journey of the Sales & Operations Planning process used in each of their businesses. This journey, which began 6 years ago, has aligned stakeholders in a way that solicits higher levels of engagement throughout the business to produce an improved forecasting capability that plays a key role in the execution of commitments and financial results.

In turn, this has had an extremely positive impact on delivery performance, service level and customer satisfaction as well as enabling improve financial performance in terms of inventory and managed working capital. The highlight of the programme is their ‘Forecast Intelligence Tool’, which they will showcase during the visit. You will also participate in a tour of this facility which is going through a significant period of transformation and regeneration. The site manages complex and highly technical manufacturing processes and is a low volume, high value production site.

Costs & To Book

– Cost Per Person: £345 plus VAT
– 10% discount for 4 or more places
– Host companies FOC
– Email info@onsiteinsights.co.uk

Visit in 60 seconds / Awards

Sales & Operational Planning … S&OP … Forecasting … Lean & Continuous Improvement … Strategy … Project Management … High Value / Low Cost … Aerospace … Business Improvement

Visit agenda

09.00 Arrival & Registration
09.15 Teledyne e2v Overview
09.30 Our Sales & Operational Challenge
10.15 Buy-in and Momentum
11.30 Site Tour (Gemba)
12.30 Networking Lunch
13.00 Teledyne Sales & Operational Planning
14.30 Key Learning Points
15.00 Close

Teledyne e2v

Teledyne e2v’s innovations have led to breakthroughs in healthcare, life science, space, transportation, defence and security and industrial markets. Founded in 1947, this customer focused organisation has developed technology for many applications, from discovering earth-like planets to powering cancer treatments.

Their primary product ranges are RF Power solutions, Imaging Solutions and Semiconductor solutions for aerospace and defence programmes. Teledyne e2v employ over 1600 people globally and are headquartered in Chelmsford, Essex.

On this visit to Chelmsford, Teledyne e2v will share with visitors their Continuous Improvement journey of the Sales & Operations Planning process used in each of their businesses. This journey, which began 6 years ago, has aligned stakeholders in a way that solicits higher levels of engagement throughout the business to produce an improved forecasting capability that plays a key role in the execution of commitments and financial results.

In turn, this has had an extremely positive impact on delivery performance, service level and customer satisfaction as well as enabling improve financial performance in terms of inventory and managed working capital. The highlight of the programme is their ‘Forecast Intelligence Tool’, which they will showcase during the visit. You will also participate in a tour of this facility which is going through a significant period of transformation and regeneration. The site manages complex and highly technical manufacturing processes and is a low volume, high value production site.

Costs & To Book

– Cost Per Person: £345 plus VAT
– 10% discount for 4 or more places
– Host companies FOC
– Email info@onsiteinsights.co.uk

Visit in 60 seconds / Awards

Sales & Operational Planning … S&OP … Forecasting … Lean & Continuous Improvement … Strategy … Project Management … High Value / Low Cost … Aerospace … Business Improvement

Visit agenda

09.00 Arrival & Registration
09.15 Teledyne e2v Overview
09.30 Our Sales & Operational Challenge
10.15 Buy-in and Momentum
11.30 Site Tour (Gemba)
12.30 Networking Lunch
13.00 Teledyne Sales & Operational Planning
14.30 Key Learning Points
15.00 Close

Teledyne e2v

Teledyne e2v’s innovations have led to breakthroughs in healthcare, life science, space, transportation, defence and security and industrial markets. Founded in 1947, this customer focused organisation has developed technology for many applications, from discovering earth-like planets to powering cancer treatments.

Their primary product ranges are RF Power solutions, Imaging Solutions and Semiconductor solutions for aerospace and defence programmes. Teledyne e2v employ over 1600 people globally and are headquartered in Chelmsford, Essex.

On this visit to Chelmsford, Teledyne e2v will share with visitors their Continuous Improvement journey of the Sales & Operations Planning process used in each of their businesses. This journey, which began 6 years ago, has aligned stakeholders in a way that solicits higher levels of engagement throughout the business to produce an improved forecasting capability that plays a key role in the execution of commitments and financial results.

In turn, this has had an extremely positive impact on delivery performance, service level and customer satisfaction as well as enabling improve financial performance in terms of inventory and managed working capital. The highlight of the programme is their ‘Forecast Intelligence Tool’, which they will showcase during the visit. You will also participate in a tour of this facility which is going through a significant period of transformation and regeneration. The site manages complex and highly technical manufacturing processes and is a low volume, high value production site.

Costs & To Book

– Cost Per Person: £345 plus VAT
– 10% discount for 4 or more places
– Host companies FOC
– Email info@onsiteinsights.co.uk

Visit in 60 seconds / Awards

Sales & Operational Planning … S&OP … Forecasting … Lean & Continuous Improvement … Strategy … Project Management … High Value / Low Cost … Aerospace … Business Improvement

Visit agenda

09.00 Arrival & Registration
09.15 Teledyne e2v Overview
09.30 Our Sales & Operational Challenge
10.15 Buy-in and Momentum
11.30 Site Tour (Gemba)
12.30 Networking Lunch
13.00 Teledyne Sales & Operational Planning
14.30 Key Learning Points
15.00 Close

Muller

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,650 British farmers.

The Müller brand is ranked at No.9 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 8th most chosen brand in the UK, picked from shelves more than 217 million times each year. Müller UK & Ireland comprises three business units:
– Müller Milk & Ingredients
– Müller Yogurt & Desserts
– Milk & More

Muller Manufacturing Facility at Telford
_________________________________

Purchased from Nom Dairy Ltd in 2013, Muller’s Telford site is aimed at driving Muller’s private label manufacturing abilities. Since it’s purchase the factory has undergone systems change, safety and quality stabilisation. However most effectively the site has undergone a cultural and engagement shift delivered through communication and training.

In 2019 the site at Telford completed a £50 million, 3 year expansion project to build a chilled yogurt manufacturing facility capable of producing 500 million pots each year in Telford, has been completed. The investment, which has created 65 new jobs in the area, enables Müller to meet growing demand from consumers for branded and private label yogurts made with milk from British farms. The project has doubled the size of the company’s current Telford site, increasing its capacity to make products in formats including big pots, split pots and regular fruited yogurts.

Continuous Improvement Journey
___________________________

Muller has embraced many tools within the Lean toolbox to support their Continuous Improvement journey and they have also sort lean transformation has embraced many of the lean six sigma concepts, tools and behaviours. On the visit they will share with visitors their journey which has enabled them to transform how they operate, reduce costs and waste

Training & Development
___________________

Muller have worked heavily on building and delivering a bespoke operator based training programme over the past 3 years. This has delivered proven results and training levels and hours in excess of 50 hours per employee every year.

Culture Change & Engagement
________________________

Over the past 4 years Muller’s Telford site has achieve group topping opinion and cultural surveys achieve through a sustained cultural change programme.

Costs & To Book:
_____________

– £345 plus VAT per person
– 10% discount for Group bookings of 3 or more.

Visit in 60 seconds / Awards

Lean … Continuous Improvement … Culture Change … Visual Management … Transformation … Engagement … Lean Six Sigma … Problem Solving

Visit agenda

09.00 Arrival
09.15 Introductions & Overview
09.30 Site Tour
11.30 Continuous Improvement Journey
12.15 Networking Lunch
13.00 TPM & Maintenance
13.45 Engagement & Culture Change
14.45 Site Tour
15.30 Feedback Session
16.00 Close

Muller

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,650 British farmers.

The Müller brand is ranked at No.9 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 8th most chosen brand in the UK, picked from shelves more than 217 million times each year. Müller UK & Ireland comprises three business units:
– Müller Milk & Ingredients
– Müller Yogurt & Desserts
– Milk & More

Muller Manufacturing Facility at Telford
_________________________________

Purchased from Nom Dairy Ltd in 2013, Muller’s Telford site is aimed at driving Muller’s private label manufacturing abilities. Since it’s purchase the factory has undergone systems change, safety and quality stabilisation. However most effectively the site has undergone a cultural and engagement shift delivered through communication and training.

In 2019 the site at Telford completed a £50 million, 3 year expansion project to build a chilled yogurt manufacturing facility capable of producing 500 million pots each year in Telford, has been completed. The investment, which has created 65 new jobs in the area, enables Müller to meet growing demand from consumers for branded and private label yogurts made with milk from British farms. The project has doubled the size of the company’s current Telford site, increasing its capacity to make products in formats including big pots, split pots and regular fruited yogurts.

Continuous Improvement Journey
___________________________

Muller has embraced many tools within the Lean toolbox to support their Continuous Improvement journey and they have also sort lean transformation has embraced many of the lean six sigma concepts, tools and behaviours. On the visit they will share with visitors their journey which has enabled them to transform how they operate, reduce costs and waste

Training & Development
___________________

Muller have worked heavily on building and delivering a bespoke operator based training programme over the past 3 years. This has delivered proven results and training levels and hours in excess of 50 hours per employee every year.

Culture Change & Engagement
________________________

Over the past 4 years Muller’s Telford site has achieve group topping opinion and cultural surveys achieve through a sustained cultural change programme.

Costs & To Book:
_____________

– £345 plus VAT per person
– 10% discount for Group bookings of 3 or more.

Visit in 60 seconds / Awards

Lean … Continuous Improvement … Culture Change … Visual Management … Transformation … Engagement … Lean Six Sigma … Problem Solving

Visit agenda

09.00 Arrival
09.15 Introductions & Overview
09.30 Site Tour
11.30 Continuous Improvement Journey
12.15 Networking Lunch
13.00 TPM & Maintenance
13.45 Engagement & Culture Change
14.45 Site Tour
15.30 Feedback Session
16.00 Close

Muller

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,650 British farmers.

The Müller brand is ranked at No.9 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 8th most chosen brand in the UK, picked from shelves more than 217 million times each year. Müller UK & Ireland comprises three business units:
– Müller Milk & Ingredients
– Müller Yogurt & Desserts
– Milk & More

Muller Manufacturing Facility at Telford
_________________________________

Purchased from Nom Dairy Ltd in 2013, Muller’s Telford site is aimed at driving Muller’s private label manufacturing abilities. Since it’s purchase the factory has undergone systems change, safety and quality stabilisation. However most effectively the site has undergone a cultural and engagement shift delivered through communication and training.

In 2019 the site at Telford completed a £50 million, 3 year expansion project to build a chilled yogurt manufacturing facility capable of producing 500 million pots each year in Telford, has been completed. The investment, which has created 65 new jobs in the area, enables Müller to meet growing demand from consumers for branded and private label yogurts made with milk from British farms. The project has doubled the size of the company’s current Telford site, increasing its capacity to make products in formats including big pots, split pots and regular fruited yogurts.

Continuous Improvement Journey
___________________________

Muller has embraced many tools within the Lean toolbox to support their Continuous Improvement journey and they have also sort lean transformation has embraced many of the lean six sigma concepts, tools and behaviours. On the visit they will share with visitors their journey which has enabled them to transform how they operate, reduce costs and waste

Training & Development
___________________

Muller have worked heavily on building and delivering a bespoke operator based training programme over the past 3 years. This has delivered proven results and training levels and hours in excess of 50 hours per employee every year.

Culture Change & Engagement
________________________

Over the past 4 years Muller’s Telford site has achieve group topping opinion and cultural surveys achieve through a sustained cultural change programme.

Costs & To Book:
_____________

– £345 plus VAT per person
– 10% discount for Group bookings of 3 or more.

Visit in 60 seconds / Awards

Lean … Continuous Improvement … Culture Change … Visual Management … Transformation … Engagement … Lean Six Sigma … Problem Solving

Visit agenda

09.00 Arrival
09.15 Introductions & Overview
09.30 Site Tour
11.30 Continuous Improvement Journey
12.15 Networking Lunch
13.00 TPM & Maintenance
13.45 Engagement & Culture Change
14.45 Site Tour
15.30 Feedback Session
16.00 Close

Happy – Virtual Workshop

HAPPY is a multi-award-winning company that was voted 2nd best workplace in the UK in the Financial Times. A training company based in Aldgate, central London, Happy employs just 46 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

How the virtual course works

  • You will be engaging with Nicky (One Happy’s Facilitators and Leaders) and each other throughout and, we want to see and hear you, so please be prepared to share video and audio.
  • Join us from your own internet-connected device, preferably a laptop or desktop computer rather than a phone or tablet. One person, one device
  • Join us from a quiet place, which is not shared with other participants on the session.
  • You do not need any specialist software or to have used Zoom before. The link above is all you need.  If it’s your first time, there’s a widget to download to your device at the start so allow a few minutes for this.
  • Video – have your webcam on, we want to connect with you (Please don’t worry about how you look or the state of your background, we are all working with what is possible right now rather than what might be perfect!)
  • Audio –For the best sound use a headset with microphone and a USB connection but your mobile phone headphones plugged into your device audio work really well too.  If you don’t have either of these them you can use the sound on your device but you will need to be somewhere quiet!
  • Notetaking – have a pen and paper handy so you can take notes.
  • Please don’t plan any other remote meetings in between the two session, it can be intense being online and we’d love you to be fresh for this learning and to get the most from it.

Visit agenda

Unit One 10am – 11:30am via Zoom:
  • Creating joy at work through empowerment
  • Ownership and transparency
  • How we aim to deliver customer delight (and measure it)

Unit Two  – (Self guided activity)

  • You will be provided with background information and exercises to do and videos of our Chief Happiness Officer explaining the ethos of the company. Done in your own time

Unit Three  1:30pm – 3pm via Zoom

  • Recruitment and selection
  • Snapshots and peer review (what we do instead of appraisals)
  • Creating joy in life as well as work.

Cummins

Cummins is a world leader in the design and manufacture of engines and power generation equipment, including PowerCommand standby and prime power systems. The site also provides single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through our network of distributors.

There are five operating segments:

– Engine
– Power Systems
– Components
– Distribution
– Electrified Power

At Daventry, the plant manufactures automotive engines used in heavy and medium trucks, bus and off highway vehicles. The site also manufactures light duty automotive. More recently the site has also begun manufacture of the power generation systems (Gensets) which are used in a variety of environments including rail, mining, oil and gas and commercial marine.

Manufacturing processes on site include: Machining of blocks, Assembly build, Sub-assembly, Paint, Final Test.

On the factory tour you will see clear evidence of:

– Continuous product flow (Moving Flow Line)
– Strong Visual Management
– Problem Solving Boards and CAPA Processes
– Five S / Shadow Boards
– Standard Work / SOP’s
– Suggestion scheme
– Planned Maintenance
– Kanban stock control
– Variable takt management

To Book
Email: info@onsiteinsights.co.uk
Phone: +44 (0) 2392 468978

Costs
£345 + VAT per person
10% discount for bookings of 4 or more

Visit in 60 seconds / Awards

Lean Manufacturing … Continuous Improvement … Continuous Flow Line … Takt Time … Visual Management … Problem Solving Boards … Employee Engagement … Culture Change … Planned Maintenance … SOPs (Standard Work) … Suggestion Scheme … Kanban … Five S

Visit agenda

10.00: Arrival
10.15: Introductions
10.30: Facility Tour
11.00: Break
11.15: DFM / Prototyping & 3D Printing
12.30: Networking Lunch
13.30: Our Lean Journey
14.15: Break
14.30: Culture of Change / BIT / Shingo
15.30: Question & Answer
16.00: Depart

Cummins

Cummins is a world leader in the design and manufacture of engines and power generation equipment, including PowerCommand standby and prime power systems. The site also provides single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through our network of distributors.

There are five operating segments:

– Engine
– Power Systems
– Components
– Distribution
– Electrified Power

At Daventry, the plant manufactures automotive engines used in heavy and medium trucks, bus and off highway vehicles. The site also manufactures light duty automotive. More recently the site has also begun manufacture of the power generation systems (Gensets) which are used in a variety of environments including rail, mining, oil and gas and commercial marine.

Manufacturing processes on site include: Machining of blocks, Assembly build, Sub-assembly, Paint, Final Test.

On the factory tour you will see clear evidence of:

– Continuous product flow (Moving Flow Line)
– Strong Visual Management
– Problem Solving Boards and CAPA Processes
– Five S / Shadow Boards
– Standard Work / SOP’s
– Suggestion scheme
– Planned Maintenance
– Kanban stock control
– Variable takt management

To Book
Email: info@onsiteinsights.co.uk
Phone: +44 (0) 2392 468978

Costs
£345 + VAT per person
10% discount for bookings of 4 or more

Visit in 60 seconds / Awards

Lean Manufacturing … Continuous Improvement … Continuous Flow Line … Takt Time … Visual Management … Problem Solving Boards … Employee Engagement … Culture Change … Planned Maintenance … SOPs (Standard Work) … Suggestion Scheme … Kanban … Five S

Visit agenda

10.00: Arrival
10.15: Introductions
10.30: Facility Tour
11.00: Break
11.15: DFM / Prototyping & 3D Printing
12.30: Networking Lunch
13.30: Our Lean Journey
14.15: Break
14.30: Culture of Change / BIT / Shingo
15.30: Question & Answer
16.00: Depart

Japan Study Tour 2021

6th February – 14th February 2021

Join the leading Lean Training Programme in Japan this February for an experience of a lifetime.

We are proud to offer you this unique opportunity to gain practical knowledge and experience studying with Toyota gurus for one whole week in Japan.

The Lean Management System study tour covers a comprehensive view of Lean leadership and the Lean Production System. The tour provides you with an opportunity to study in Toyota’s own training centre with direct access to Toyota trainers and Toyota  production facilities.

This is a once in a lifetime opportunity to boost your leadership and management skills by learning from the very best in the world. You will also obtain your Certificate directly from Toyota. We have created a study week that combines intense learning with both fun and cultural immersion!

Understand Why and How to use LEAN

This Study Tour will provide you with a deep understanding of how to make the best use of Lean. This is a unique opportunity to visit Japan, Toyota, and some of their suppliers to train in Lean through seminars, Gemba visits, and participating in practical training at Toyota’s own training facility. The objective is to dig deep into the WHAT, WHY and HOW of Lean Thinking. What are the elements needed to run a successful Lean system? Why is it so popular in current thinking and How can it influence your own organization and support growth.

By understanding  the whole lean management system you will get an insight into what these leading Japanese companies are doing to compete in today’s fast changing environment.

You will learn to identify the tools and elements of Lean Methodology that can be applied to your own business to support profitable growth. The week in Japan will also provide an insight into Japanese culture and values.

Study Tour Package Includes:

  • Workshops and seminars
  • Study visits
  • Hotel Accommodation for the entire duration of the study visit
  • Local transfers in Japan
  • Full board Sunday – Friday
  • Farewell dinner
  • Flights London (or similar European hub) to Japan (optional – see below)

Costs & To Book

Cost Per Person including Flights: £6,950 plus VAT

Cost Excluding Flights: £6,300 plus VAT

  • Onsite Host Companies: 10% Discount on all Bookings
  • Group Discount: 10% Discount on 4 or more places

Need Help or Advice?

For full terms and conditions and for details of our Company Insurance Policy please do contact us.

Any questions  regarding the training, the travel to or within Japan – please do give us a call on +44 (0) 23 9246 8978.

The study tour is being delivered by SA Partners LLP and Onsite Insights in partnership with C2U Japan.

Visit in 60 seconds / Awards

Lean Manufacturing … Company culture … Kanban … Kaizen … 5S … TPM … Visual Management … Managing full product lifecycle … Value stream mapping … Quality Problem Sheet … Five Whys? … Process flow … Environmental Management … Training & Development … Quality Control … Investor in People

Visit agenda

Day 1: Departure Europe

We depart from Europe and fly to Nagoya, Japan.

Day 2: Arrival and Tour Opening

We arrive in the morning in Nagoya and we will take the opportunity to relax and have lunch at the Toyota Commemorative Museum of Industry and Technology. In the museum we will follow the Japanese Industrial history from looms to robotics. After the visit we will travel to Kakamigahara, where we will stay until Friday. The day will end with a group dinner and an

overview of the week.

Day 3: Classroom Training

The first day of training provides a full day introduction to the Toyota Production System provided by a Toyota sensei who will also be your host for the week. Your Japanese Senior manager will lead us through Toyota Production System and the components of Toyota Way theory. This session will prepare the group for the study visits, the practical sessions and other workshops. A group dinner will follow.

Day 4: Toyota Plant Tour and more Training

We will visit a plant where we will see first-hand the theory in application. We will also have time for Q&A and reflections. We will end the day with a workshop on Standardized Work followed by a group dinner.

Day 5: Hands on Workshop & Site Visit

The fifth day will increase your knowledge of the Toyota Way from a practical perspective. For example, if we are looking at Kanban, the group will take part in a Kanban Role Play at the training center. We will also visit another plant for a Study Visit. Group dinner will follow.

Day 6: Study Visit and further Training

The sixth day will start on a Study Visit followed by activities in the Training Center where we will participate in a Kaizen Workshop in

Productivity. Followed by our group dinner.

Day 7: Toyota Motors in Toyota City

The final day in Kakamigahara ends with a study visit to Toyota Motors or another approved site. We will then hold a workshop to consider your reflections and answer any questions you may have of your Sensei before we board the bullet train that will take us to Tokyo. We will have a group dinner on the train and you will have a free evening in Tokyo.

Day 8: Sightseeing Day in Tokyo

You will end the tour with a Free day in Tokyo where we will support you with travel advice and sightseeing recommendations. This will be followed up by a team farewell dinner.

Day 9: Departure from Tokyo

Japan Study Tour 2021

16th January – 24th January 2020

Join the leading Lean Training Programme in Japan this January for an experience of a lifetime.

We are proud to offer you this unique opportunity to gain practical knowledge and experience studying with Toyota gurus for one whole week in Japan.

The Lean Management System study tour covers a comprehensive view of Lean leadership and the Lean Production System. The tour provides you with an opportunity to study in Toyota’s own training centre with direct access to Toyota trainers and Toyota  production facilities.

This is a once in a lifetime opportunity to boost your leadership and management skills by learning from the very best in the world. You will also obtain your Certificate directly from Toyota. We have created a study week that combines intense learning with both fun and cultural immersion!

Understand Why and How to use LEAN

This Study Tour will provide you with a deep understanding of how to make the best use of Lean. This is a unique opportunity to visit Japan, Toyota, and some of their suppliers to train in Lean through seminars, Gemba visits, and participating in practical training at Toyota’s own training facility. The objective is to dig deep into the WHAT, WHY and HOW of Lean Thinking. What are the elements needed to run a successful Lean system? Why is it so popular in current thinking and How can it influence your own organization and support growth.

By understanding  the whole lean management system you will get an insight into what these leading Japanese companies are doing to compete in today’s fast changing environment.

You will learn to identify the tools and elements of Lean Methodology that can be applied to your own business to support profitable growth. The week in Japan will also provide an insight into Japanese culture and values.

Study Tour Package Includes:

  • Workshops and seminars
  • Study visits
  • Hotel Accommodation for the entire duration of the study visit
  • Local transfers in Japan
  • Full board Sunday – Friday
  • Farewell dinner
  • Flights London (or similar European hub) to Japan (optional – see below)

Costs & To Book

Cost Per Person including Flights: £6,950 plus VAT

Cost Excluding Flights: £6,300 plus VAT

  • Onsite Host Companies: 10% Discount on all Bookings
  • Group Discount: 10% Discount on 4 or more places

Need Help or Advice?

For full terms and conditions and for details of our Company Insurance Policy please do contact us.

Any questions  regarding the training, the travel to or within Japan – please do give us a call on +44 (0) 23 9246 8978.

The study tour is being delivered by SA Partners LLP and Onsite Insights in partnership with C2U Japan.

Visit in 60 seconds / Awards

Lean Manufacturing … Company culture … Kanban … Kaizen … 5S … TPM … Visual Management … Managing full product lifecycle … Value stream mapping … Quality Problem Sheet … Five Whys? … Process flow … Environmental Management … Training & Development … Quality Control … Investor in People

Visit agenda

Day 1: Departure Europe

We depart from Europe and fly to Nagoya, Japan.

Day 2: Arrival and Tour Opening

We arrive in the morning in Nagoya and we will take the opportunity to relax and have lunch at the Toyota Commemorative Museum of Industry and Technology. In the museum we will follow the Japanese Industrial history from looms to robotics. After the visit we will travel to Kakamigahara, where we will stay until Friday. The day will end with a group dinner and an

overview of the week.

Day 3: Classroom Training

The first day of training provides a full day introduction to the Toyota Production System provided by a Toyota sensei who will also be your host for the week. Your Japanese Senior manager will lead us through Toyota Production System and the components of Toyota Way theory. This session will prepare the group for the study visits, the practical sessions and other workshops. A group dinner will follow.

Day 4: Toyota Plant Tour and more Training

We will visit a plant where we will see first-hand the theory in application. We will also have time for Q&A and reflections. We will end the day with a workshop on Standardized Work followed by a group dinner.

Day 5: Hands on Workshop & Site Visit

The fifth day will increase your knowledge of the Toyota Way from a practical perspective. For example, if we are looking at Kanban, the group will take part in a Kanban Role Play at the training center. We will also visit another plant for a Study Visit. Group dinner will follow.

Day 6: Study Visit and further Training

The sixth day will start on a Study Visit followed by activities in the Training Center where we will participate in a Kaizen Workshop in

Productivity. Followed by our group dinner.

Day 7: Toyota Motors in Toyota City

The final day in Kakamigahara ends with a study visit to Toyota Motors or another approved site. We will then hold a workshop to consider your reflections and answer any questions you may have of your Sensei before we board the bullet train that will take us to Tokyo. We will have a group dinner on the train and you will have a free evening in Tokyo.

Day 8: Sightseeing Day in Tokyo

You will end the tour with a Free day in Tokyo where we will support you with travel advice and sightseeing recommendations. This will be followed up by a team farewell dinner.

Day 9: Departure from Tokyo

Crowcon Detection VIRTUAL TOUR – FREE

Join us for our FREE virtual LEAN FORUM event where we will undertake a virtual visit of the award-winning Crowcon Detection Instruments site in Abingdon. Frazer Mackay the Operations Director at the site will take us through his Lean Transformation journey and we will use video & photography to share some of the great CI deployment on site.

Happy – Virtual Workshop

HAPPY is a multi-award-winning company that was voted 2nd best workplace in the UK in the Financial Times. A training company based in Aldgate, central London, Happy employs just 46 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

How the virtual course works

  • You will be engaging with Nicky (One Happy’s Facilitators and Leaders) and each other throughout and, we want to see and hear you, so please be prepared to share video and audio.
  • Join us from your own internet-connected device, preferably a laptop or desktop computer rather than a phone or tablet. One person, one device
  • Join us from a quiet place, which is not shared with other participants on the session.
  • You do not need any specialist software or to have used Zoom before. The link above is all you need.  If it’s your first time, there’s a widget to download to your device at the start so allow a few minutes for this.
  • Video – have your webcam on, we want to connect with you (Please don’t worry about how you look or the state of your background, we are all working with what is possible right now rather than what might be perfect!)
  • Audio –For the best sound use a headset with microphone and a USB connection but your mobile phone headphones plugged into your device audio work really well too.  If you don’t have either of these them you can use the sound on your device but you will need to be somewhere quiet!
  • Notetaking – have a pen and paper handy so you can take notes.
  • Please don’t plan any other remote meetings in between the two session, it can be intense being online and we’d love you to be fresh for this learning and to get the most from it.

Visit agenda

Unit One 10am – 11:30am via Zoom:
  • Creating joy at work through empowerment
  • Ownership and transparency
  • How we aim to deliver customer delight (and measure it)

Unit Two  – (Self guided activity)

  • You will be provided with background information and exercises to do and videos of our Chief Happiness Officer explaining the ethos of the company. Done in your own time

Unit Three  1:30pm – 3pm via Zoom

  • Recruitment and selection
  • Snapshots and peer review (what we do instead of appraisals)
  • Creating joy in life as well as work.

WEBINAR: COVID 19: Coaching through Disruption Part 2

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

COVID 19: Coaching through Disruption Part 2:

Join Keivan for the second in this series of webinars where he will talk with companies that have used coaching and positive psychology to rapidly respond to the Covid-19 disruption.  Ensuring their teams stay informed, manage their responsibilities and can rapidly adapt to the changing market demands 

WEBINAR: COVID 19: Coaching through Disruption Part 1

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

COVID 19: Coaching through Disruption Part 1:

Join Keivan Zokaei to hear how you can use tried and tested coaching and positive psychology techniques to help you lead and support both yourself and your team during disruption.  We will look at various models and share with you how these can be deployed immediately. Keivan will also show how good continuous improvement standards can support your business at this time. 

WEBINAR: Selling Remotely with Agile Sales

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Selling Remotely with Agile Sales:

The way we work has changed rapidly; within a few days, remote working has become the norm. The book Agile Sales – Delivering Customer Journeys of Value and Delight is due for release globally  in May. The book provides insights into how to develop a high performance sales team either face to face or remotely. With the shutdown of face to face business, Brad Jeavons is running a free half hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.).

The book provides insights into how to develop a high-performance sales team either face to face or remotely. Agile Sales offers practical approaches to build a sustainable continuous improvement culture within a sales and marketing organisation. It is the first book of it’s kind to apply best practice Excellence techniques such as Agile and Lean to sales. With the shutdown of face to face business, Brad Jeavons is running a free half-hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.). If you or other team members within your organisation would gain value from this event, please join us. It is a cut-down half-hour version delivered in an Agile way to minimise the time impact in these trying times.

WEBINAR: Selling Remotely with Agile Sales

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Selling Remotely with Agile Sales:

The way we work has changed rapidly; within a few days, remote working has become the norm. The book Agile Sales – Delivering Customer Journeys of Value and Delight is due for release globally  in May. The book provides insights into how to develop a high performance sales team either face to face or remotely. With the shutdown of face to face business, Brad Jeavons is running a free half hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.).

The book provides insights into how to develop a high-performance sales team either face to face or remotely. Agile Sales offers practical approaches to build a sustainable continuous improvement culture within a sales and marketing organisation. It is the first book of it’s kind to apply best practice Excellence techniques such as Agile and Lean to sales. With the shutdown of face to face business, Brad Jeavons is running a free half-hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.). If you or other team members within your organisation would gain value from this event, please join us. It is a cut-down half-hour version delivered in an Agile way to minimise the time impact in these trying times.

WEBINAR: Selling Remotely with Agile Sales

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Selling Remotely with Agile Sales:

The way we work has changed rapidly; within a few days, remote working has become the norm. The book Agile Sales – Delivering Customer Journeys of Value and Delight is due for release globally  in May. The book provides insights into how to develop a high performance sales team either face to face or remotely. With the shutdown of face to face business, Brad Jeavons is running a free half hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.).

The book provides insights into how to develop a high-performance sales team either face to face or remotely. Agile Sales offers practical approaches to build a sustainable continuous improvement culture within a sales and marketing organisation. It is the first book of it’s kind to apply best practice Excellence techniques such as Agile and Lean to sales. With the shutdown of face to face business, Brad Jeavons is running a free half-hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.). If you or other team members within your organisation would gain value from this event, please join us. It is a cut-down half-hour version delivered in an Agile way to minimise the time impact in these trying times.

WEBINAR: Selling Remotely with Agile Sales

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Selling Remotely with Agile Sales:

The way we work has changed rapidly; within a few days, remote working has become the norm. The book Agile Sales – Delivering Customer Journeys of Value and Delight is due for release globally  in May. The book provides insights into how to develop a high performance sales team either face to face or remotely. With the shutdown of face to face business, Brad Jeavons is running a free half hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.).

The book provides insights into how to develop a high-performance sales team either face to face or remotely. Agile Sales offers practical approaches to build a sustainable continuous improvement culture within a sales and marketing organisation. It is the first book of it’s kind to apply best practice Excellence techniques such as Agile and Lean to sales. With the shutdown of face to face business, Brad Jeavons is running a free half-hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.). If you or other team members within your organisation would gain value from this event, please join us. It is a cut-down half-hour version delivered in an Agile way to minimise the time impact in these trying times.

WEBINAR: Selling Remotely with Agile Sales

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Selling Remotely with Agile Sales:

The way we work has changed rapidly; within a few days, remote working has become the norm. The book Agile Sales – Delivering Customer Journeys of Value and Delight is due for release globally  in May. The book provides insights into how to develop a high performance sales team either face to face or remotely. With the shutdown of face to face business, Brad Jeavons is running a free half hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.).

The book provides insights into how to develop a high-performance sales team either face to face or remotely. Agile Sales offers practical approaches to build a sustainable continuous improvement culture within a sales and marketing organisation. It is the first book of it’s kind to apply best practice Excellence techniques such as Agile and Lean to sales. With the shutdown of face to face business, Brad Jeavons is running a free half-hour webinar based on his book to help sales teams improve how they sell remotely (Phone, email, video conferencing etc.). If you or other team members within your organisation would gain value from this event, please join us. It is a cut-down half-hour version delivered in an Agile way to minimise the time impact in these trying times.

WEBINAR: Beyond Lean: Towards Behaviour Based Improvement

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Beyond Lean: Towards Behaviour Based Improvement:

Join us for a thought-provoking webinar where we will look at the future of sustainable Enterprise Excellence through investing in people development and behavioural based change.  Join us if you would like to understand how to put people at the centre of your programmes for operational improvement and efficiency in order to drive sustainable change; and learn how to make lean and continuous improvement sustainable. 

WEBINAR: Lean Leadership

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Lean Leadership:

Building resilience will support both you and your teams steer a course during the upcoming weeks and months. The current situation has occurred rapidly and has had a significant impact on individuals, their families and the organisations in which they work. Phil Spooner will draw on his experience as one of our senior consultants and share how clearly defining how you respond as a leader will determine how your company will perform over coming weeks and months.

Leadership is the power to inspire others, ensuring they are focused on the critical tasks and activities required to ensure business continuity. This Webinar is designed to give you insights and tools that you can use immediately.

Business continuity planning has become critical given the current environment, and to help organisations adapt and hopefully thrive during the weeks ahead, we will be delivering a series of free webinars where we will be talking you through some of the critical issues, but will also be available for questions through a Q&A session.

To register, just click the “BOOK THIS EVENT” button

Leading Change:

Building resilience will support both you and your teams steer a course during the upcoming weeks and months. The current situation has occurred rapidly and has had a significant impact on individuals, their families and the organisations in which they work. Phil Spooner will draw on his experience as one of our senior consultants and share how clearly defining how you respond as a leader will determine how your company will perform over coming weeks and months.

Leadership is the power to inspire others, ensuring they are focused on the critical tasks and activities required to ensure business continuity. This Webinar is designed to give you insights and tools that you can use immediately.