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Isuzu Truck (UK) Limited

Image of Isuzu Truck (UK) Limited's Logo

From the production of their first truck in 1918, Isuzu Motors has become one of the world leaders in the design and manufacture of light and medium commercial vehicles. Sales of some 27 million trucks in 140 countries (including some of the most inhospitable environments in the world) stand testament to the calibre of the trucks themselves.

Launched in the UK as recently as 1996, Isuzu Truck (UK) is a serious contender within the commercial vehicle sector.

For almost 90 years, Isuzu vehicles have been engineered with passion and dedication, pushing the limits of capability whilst redefining perceptions of value. As a result, the Isuzu name is synonymous with leadership and innovation worldwide.

Isuzu Truck (UK) currently offers the N-Series range of trucks, so adaptable that its uses are limited only by your imagination. To maintain the company's high standards of service, we maintain a 65-strong nationwide sales and service agent network, together with a unique, award-winning customer care service programme.

All of the trucks are manufactured in Japan and assembled in Europe, combining Japanese technology with European manufacturing excellence.

Visit in 60 seconds

Award winning customer care … Customer care programme … Customer focus … Managing customer expectation … CRM Systems … Company culture … Building a team environment … Flexible working … Remote working … Communication … Leadership … Creating Vision … USP – Creating Differentiation

Topics covered by Isuzu Truck (UK) Limited


Customer Care

Isuzu Truck operates an award winning customer care programme that could easily be adapted to cater for many sectors. The company demonstrates a unique approach and shows how the staff interact with customers in order to fulfil customer expectations.

Innovation - How Isuzu Trucks came to be

When establishing the company in 1996, Isuzu?s approach was to be completely different from anything else seen in the industry by being the first truly customer-facing truck manufacturer

People issues - building a team environment

Isuzu has built a supportive team environment through flexibility for staff and by retaining a customer and people-friendly culture, to maximise benefits for all.

Information

Isuzu Truck (UK) Limited dates
Visit dateVisit TopicsVisit Location
Tue, 18th May 2010 - Customer Care
- Innovation - How Isuzu Trucks came to be
- People issues - building a team environment
Hertfordshire
Testimonials about Isuzu Truck (UK) Limited
“One of the best customer care strategies I have seen.”
“I was very impressed, it was a very fresh, open presentation.”
“A very enthusiastic and open organisation, which was very inspirational.”
“The visit was a good eye opener to me in the customer service area.”
“Excellent presentation and company focus. Work practices were explained well.”
“It was an interesting meeting, in particular to see that customer service is the focal point of everyone in the company – and it works!”
“Very enjoyable and illuminating.”
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