Isuzu Truck UK

About the visit

FROM the production of their first truck in 1918, Isuzu Motors has become one of the world leaders in the design and manufacture of light and medium commercial vehicles. Sales of some 27 million trucks in 140 countries (including some of the most inhospitable environments in the world) stand testament to the calibre of the trucks themselves.

Launched in the UK as recently as 1996, Isuzu Truck (UK) is a serious contender within the commercial vehicle sector.

For almost 90 years, Isuzu vehicles have been engineered with passion and dedication, pushing the limits of capability whilst redefining perceptions of value. As a result, the Isuzu name is synonymous with leader-ship and innovation worldwide.

Isuzu Truck (UK) currently offers the N-Series range of trucks, so adaptable that its uses are limited only by your imagination. To maintain the companys high standards of service, we maintain a 65-strong nationwide sales and service agent network, together with a unique, award-winning customer care service
programme.

All of the trucks are manufactured in Japan and assembled in Europe, combining Japanese technology with European manufacturing excellence.

Customer care
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Isuzu Truck operates an award-winning customer care programme that could easily be adapted to cater for many sectors. The company demonstrates a unique approach and shows how the staff interact with customers in order to fulfil customer expectations.

Innovation - How Isuzu Trucks UK came to be
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When establishing the company in 1996, Isuzu's approach was completely different from anything else seen in the industry by being the first truly customer-facing truck manufacturer.

People Issues - Building a team environment
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Isuzu has built a supportive team environment through flexibility for staff and by retaining a customer and people-friendly culture, to maximise benefits for all.


Visit in 60 seconds / Awards

Award winning customer care .. Customer care programme ... Customer focus ... Managing customer expectation ... CRM Systems ... Company culture ... Building a team environment ... Flexible working ... Remote working ... Communication ... Leadership ... Creating Vision ... USP ... Creating Differentiation


There are currently no visits scheduled, please contact us to be added to the waiting list.


Visit agenda

10.00
Arrival & Refreshments
10.30
Overview of Isuzu Truck UK
11.00
Customer Care
People Issues
Innovation
13.00
Site Tour (Sales & Service Centre)
14.00
Depart


PLEASE NOTE: There is no manufacturing at this facility